top of page

SHIPPING POLICY

All standard shipping to the UK is free of charge.

RETURN & EXCHANGE POLICY

We have a 1- Week return policy, which means you have 1- Week after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at minicolettosuk@gmail.com. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues


Please inspect your order upon recieving it and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For any inquiries please contact us via minicolettosuk@gmail.com

bottom of page